Pre-order packs ending FAQ

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September 2023 - January 2024 (The Unseen Order) were the final pre-order packs for Ashes of Creation as the developers have reached their desired number of testers for Alpha-2.[1]

Why are the pre-order packs ending?
Our pre-order packs were intended to be a way for players to support the project by providing an opportunity to collect exclusive cosmetic appearances that are used in creating the world of Verra, while respecting our commitment to zero-tolerance pay-to-win whatsoever. As we draw closer to our Alpha Two and Beta testing periods, we want to ensure a glorious experience for our players who have signed up to help make Ashes of Creation the MMORPG it deserves to be. To that end, we have decided to discontinue the packs until such time as our internal and/or external testing supports the admission of additional testers. We will continue to update our community when more ways become available to access Alpha Two or Beta testing through our communication channels.[2]
When will the final pre-order packs end?
The final Pre-Order Packs will end on January 17, 2024 at 11:00 a.m. Pacific in order to ensure everyone has enough time and notice with regards to the final Pre-Order Packs’ availability.[2]
Does this include the Beta-1 and Beta-2 pre-order packages as well?
Yes. While we anticipate we will reopen the ability to purchase Beta packages in the future, these options will not adopt the same format of regularly recurring monthly exclusive cosmetics as our existing Pre-Order Packages currently offer.[2]
If I do not get a pre-order pack, does that mean I will not be able to join Alpha-2, Beta-1, or Beta-2 in the future?
Not necessarily. We will continue to engage with our community and content creators to offer various giveaways that players will have an opportunity to participate in. After our internal and/or external testing satisfies the admission of additional testers, we may provide alternate methods of purchasing access into testing periods.[2]
When the pre-order packs end, will there be other items on the Ashes of Creation shop?
We may provide cosmetic items and merchandise in the shop at a future date.[2]
I purchased a previous pre-order pack, but I like The Unseen Order cosmetics better. Can I switch out my cosmetics for these?
Previously purchased cosmetics may not be exchanged, though we do provide a 90-day return policy. If you own an existing Pre-Order Pack, you may also purchase individual cosmetics offered in the current pack a-la-cart.[2]
Can I upgrade my pre-order pack after sales for the pre-order packs end?
Yes. You will continue to have the option to upgrade your Pre-Order Pack to a higher-tier package after sales of Pre-Order Packs end. If you upgrade, it will not give you the cosmetic items of the same type (Accessory, Pet, Mount, etc.) that came with the previous pack you purchased. Only the additional cosmetic items from the upgrade to The Unseen Order Pre-Order Pack will be granted.[2]
Can I purchase add-on cosmetics from The Unseen Order after pre-order packs are removed from the shop?
Yes. You will continue to have the option to purchase add-on cosmetics from The Unseen Order, based on what your Pre-Order Package level gives you access to.[2]
How long will I be able to upgrade my pre-order pack or purchase The Unseen Order add-on cosmetics?
We don’t have a date to share for this yet, but we’ll give everyone plenty of notice before ending the ability for them to upgrade their Pre-Order Packs or purchase add-on cosmetics from The Unseen Order.[2]
What about upgrading Kickstarter packages? When do those end?
You will still be able to upgrade Kickstarter and Summer Backer Packages. We’ll give plenty of notice before ending the ability for people to upgrade their packs.[2]

Pre-order pack information

Pre-order pack cosmetic skins cycled monthly and are never available again for purchase.[5] Apart from the cosmetic skins, the packages also included subscription time, embers (virtual currency for future cosmetics when the game is live), access to alphas and betas, and other perks such as name reservation.[6]

  • Pre-order pack holders could purchase individual cosmetics (at the same or lower level as their pack purchase) as add-ons in the month that they are on sale.[4][6][10]
These packs are completely optional and provide no vital components for succeeding in Ashes.[6]Steven Sharif

Pre-order pack addons

Pre-order pack addon pricing.
Cosmetic item Price.[11]
Accessory USD $5.00
Pet USD $15.00
Mount USD $20.00
Character costume USD $25.00
Transport skin USD $25.00
Freehold skin USD $25.00

Pre-order pack owners had the ability to purchase individual pre-order pack cosmetics (at the same or lower level as their pack purchase) as add-ons in the month that they are on sale.[4] [6][10]

Pre-order pack upgrades

Pre-order pack pricing.
Pre-order pack tier Price.[4]
Wayfarer pre-order pack USD $75.00
Expeditionary pre-order pack USD $150.00
Voyager pre-order pack USD $250.00
Voyager plus pre-order pack USD $375.00

The pre-order pack upgrade price is the difference between the new and old pack prices.[7][4]

  • Cosmetici owned prior to upgrading are retained.[15]
  • Cosmetics in the new package tiers in the month of the upgrade are gained.[15]
  • Upgrades won't unlock cosmetic items in tiers that were already granted by a previous package.[4]

Cosmetici

I Cosmetici offriranno una vasta gamma di modifiche in Ashes of Creation.[17]

Negozio di cosmetici

Ashes of Creation cosmetic store.[18]

There is going to be legendary cosmetics that can be earned and achieved in the game through the game systems, but that's going to take a significant amount of effort and work; and those cosmetics are going to be on-par with the cosmetics offered in the marketplace... What that does is it provides additional revenue to the company so that we can continue to fund the development of content as well and bridge the divide that not having a box cost would have and not having any pay-to-win mechanics whatsoever.[19]Steven Sharif

The Negozio di cosmetici enables players to purchase Cosmetici for use in Ashes of Creation.[20] The cosmetic store offers limited time, limited quantity items to help sustain game development.[21]

  • Equitable cosmetics, both from a quantity and quality standpoint, are achievable through in-game means.[21]
  • Nothing in the cosmetic store will be pay to win.[22]

Nothing in our shop will ever be pay to win as we believe this practice greatly hurts the MMORPG genre.[22]

  • Cash shop cosmetics will offer a diverse selection of unique looks.[23]

I want to incentivize purchase in the cosmetic shop for sustainability of what expansions we have intended, since we are not a box cost. I want to incentivize purchase by offering limited items: limited time, limited quantity, so you have confidence that when you purchase them, they won't be offered later on in some other way.[21]Steven Sharif

  • All cosmetic store items will be non-tradeable.[24] There will be no gifting mechanism for cosmetic items.[25]

I don't want cosmetic items that can be purchased from the market to be transferable... because it is in a way a transfer of money for potentially something in-game.[25]Steven Sharif

Skins

Cinderhorn Steer pre-order pack cosmetic mount skin.[26]

Providing these limited options that collectors out there like when it comes to achieving and/or purchasing cosmetics. It means something I think when players make that decision to purchase or they go through the rigorous portion of achieving those things in game that it is not just everywhere around them and becomes meaningless at that point.[27]Steven Sharif

Accessories/armor, Buildings, Caravan, Cavalcature, Pets, and Navi sold in the cosmetic store are skins.[28][29][30]

Owning cosmetics does not guarantee the acquisition of the item the cosmetic can be used on. Players must still achieve the corresponding item/building.[32]Steven Sharif
  • The lore on store cosmetics is flavor text.[31]
  • The best skins will be in-game achievable.[40]
The best skins will be in-game achievable (obviously “best” is subjective, so I’d say the most ornate and detailed/unique).[40]Steven Sharif

NPC variants

There will be variants of the monthly cosmetics for NPCs and Mobs.[42][43]

We've mentioned this before about what the cosmetics do, but all of those pre-order pack items allow us to create the world. They're the NPCs in the world. They help us make NPC variants. The clothing and costumes are costumes that we'll be putting on NPCs. You're actually helping us create the world.[44]Margaret Krohn

See also

Riferimenti